Thank you for choosing Eliots Walk. We are committed to delivering your orders safely and on time.
1. Payment Method
We offer Cash on Delivery as the only payment option. Please have the exact amount ready upon delivery to ensure a smooth transaction.
2. Order Processing Time
Orders are typically processed and dispatched within 1–3 days after confirmation. You will receive a notification once your order is on its way.
3. Delivery Timeframe
Delivery times may vary depending on your location but generally take between 1–3 days after dispatch. We strive to deliver as quickly as possible and will notify you in case of any delays.
4. Shipping Areas
We currently deliver to locations within the designated service area. Please ensure your delivery address is accurate and complete to avoid delays or delivery failure.
5. Delivery Issues
If you experience any issues with your delivery, such as delays or inability to receive your order, please contact us immediately at [email protected]. We will work with you to resolve the problem.
6. Order Cancellation
Orders can be canceled before dispatch by contacting us at [email protected]. Once dispatched, cancellations are not accepted.
Thank you for trusting Eliots Walk for your adventure needs. We look forward to delivering your gear promptly and reliably.