At Eliots Walk, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We collect information you provide directly when you place an order, subscribe to updates, or contact us. This may include your name, email address, phone number, and delivery details.
2. How We Use Your Information
Your information is used solely to process and fulfill your orders, communicate with you about your purchases, and improve our services. We do not share your personal data with outside parties except as necessary to fulfill your order.
3. Data Security
We take appropriate measures to safeguard your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet can be guaranteed as completely secure.
4. Retention of Data
We retain your information only as long as necessary to fulfill your orders and comply with legal obligations, typically for 1–3 days after order completion unless otherwise required.
5. Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications from us at any time.
6. How to Opt-Out
If you no longer wish to receive emails or promotional messages from Eliots Walk, please send a request to [email protected]. We will process your opt-out request within 1–3 days and ensure you no longer receive such communications.
7. Contact Us
For any questions or concerns about your privacy or this policy, please contact us at [email protected].